All photos in the website are provided by manufacturers for illustration purpose, colour of actual item may defer due to lighting from the photo.
* All dimension provided in the website are sometime estimated, rounded up to the nearest millimeter and inch.
– All payment will be paid in cash, cash cheque or through bank transfer upon delivery on the spot.
– No payment is required prior to delivery, otherwise stated.
* All item Deliverey & Installation free of charge unless otherwise stated.
* Delivery & Installation will take up 1 to 5 working days upon confirmation unless otherwise stated.
* *A surcharge of $30 will be incurred for delivering to places such as Sentosa and Jurong island.
* A PDF delivery order/invoice will be send to you after order confirmation via email.
* Should there be any error please notify us within 24hrs upon confirmation.
* Please keep the delivery order/invoice for warranty purposes.
* If there is any damage/defect of item upon delivery/installation, please notify our installer immediately. We will arrange for a re installation with new item asap.
* If damage/defect is discovered after the installer has left, we will not be responsible for the damaged products apart from those covered in warranty.
* All item purchase comes with at least 1 to 2 years of warranty depending on the manufacturer.
Return and exchange policy:
* All installed products are non return and exchangeable.
* Do ensure the products are being checked and is in good working condition before signing on received Delivery Order.
*Plus65 Digital Lock has the full discretion to decide whether the items are in a condition suitable for return and reserves the right to reject any returns if they are deemed unfit for return
*To and Fro transportation charges will be incurred for all return/exchange items.